Why does Luna say contact Student Services?

Full Fee paying students are required to make a minimum contribution towards their semester fees prior to being able to access the units for unit selection

Full Fee paying students are required to make a minimum contribution towards their semester fees prior to being able to access the units for unit selection via the Luna Course plan.

Should you see the warning shown in red – Insufficient funds to enrol, contact student services, this will mean you have either:

  1. Not met the minimum payment requirement and will need to make an additional payment or
  2. If you have recently made payment, the payment is yet to be credited to your enrolment – you will need to wait 4 to 5 business days from when the payment was made. If for example you made the payment on Friday evening, from Monday you will need to wait 4 to 5 days for your payment to be credited in Luna.

Please also be advised, to provide you with the most enriched learning experience, each class has a maximum capacity. Once that capacity is met, you will not be able to select the unit and will need to choose an alternative unit.

To ensure you have the opportunity to select from the full offering of units, the minimum payment for each study period should be made a minimum 2 weeks prior to classes commencing